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JSI Tech Support

Please review the links and suggestion below that may resolve many of the tech questions you may have. Also be sure to visit our FAQ page for answers to some more common questions.

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To Contact JSI Support

If the documents links above do not help solve your tech support, you can email

If you need a call back you may be required to buy a support Incident Credit for $49 at this link Buy Support Incident Credit

You are able to have lifetime FREE support by purchasing your everyday supplies from JSI. You need these supplies for your sign making equipment. When you buy supplies from JSI, we offer an added advantage of being able to support your equipment.

JSI Sign Systems offers Technical Support on all equipment and software purchased from JSI via telephone and email for 30 days. Regular support hours are Monday through Friday, 8:30am to 5:00pm Eastern Standard Time.

Email for fastest response times, email should include information below:

  • Type of problem
  • Equipment & software owned
  • When purchased and what company name the equipment/software was purchased under